Our priority is your Privacy

At IMPNX, your privacy is very important to us. We appreciate our customers and understand the value of protecting your rights. We hope to address all of your concerns through this list of privacy-related Frequently Asked Questions. For younger shoppers, our Kids' Privacy Policy explains additional measures we have taken to ensure their privacy and safety online. Does IMPNX collect my IP address? Yes. IMPNX uses this to identify your PC and your shopping cart, as well as to help us diagnose any problems you may encounter with our server. IP addresses are not linked to any personally identifiable information. Why does IMPNX need my personal Information? We use your name, email address, phone number, mailing address, and credit card information to process your orders and/or notify you if you enter and win a contest on our site. This information is stored in a secure database, and is only available to individuals with proper clearance. To offer our products and services in the most efficient manner, IMPNX contracts with third party service partners. These partners provide us with data collection, storage, and reporting services only and are restricted from using your information in any way, other than to help us make our site more useful to our visitors. Service partners are required to sign confidentiality agreements and will abide by Impnx's privacy policies. Please also note that manufacturers may collect your information for warranty purposes if applicable. To opt-out of having your personal information available to our service partners, please click here. Credit Card Fraud Policy In the unlikely event that you experience unauthorized use of your credit card, promptly report the fraudulent activity to your credit card company. Under the Fair Credit Billing Act, you are only liable for the first $50 of the fraudulent charges. Please check with your credit card company to verify specific terms and conditions. Will I receive mail from IMPNX ? We only send information about our hot deals and specials to our customers who find it useful. You can opt-out of receiving future communications from us when you set up your account or by updating your account information. When you participate in a contest or survey, you also have the choice of opting-out at that time. Shop On-Line: Is it safe? The Internet is actually the safest way of doing business with your credit card. We have made it safer to use your credit card on our site than it is to use it in more traditional ways, such as in gas stations, retail stores, or restaurants. What is SSL and how does it protect my privacy? IMPNX uses Secure Socket Layer (SSL) technology for mutual authentication, data encryption, and data integrity, all to ensure secure transactions for our customers. SSL is the industry standard security protocol to encode sensitive information, such as your credit card number. SSL creates a shared digital key, which only lets the sender and the receiver of the transmission scramble or unscramble information. To everyone else, even the servers relaying the message, the SSL transmission is indecipherable. SSL encryption can only be broken by intercepting the encrypted message, recording it, and using a computer to try every possible combination until the key is cracked. Most keys range from 40 to 1,024 digits long...as you can imagine, the number of possible combinations can be into the billions and beyond! Encryption: What is this? Encryption is based on the mathematical scrambling and unscrambling of messages. The type of encryption we use assigns two keys - one is a public key and one is a private key. When you send us a message, you use our public key to encrypt your message. Once we receive your encrypted message, we use the private key to decode it. The same key cannot both encrypt and decrypt information. Therefore, information encrypted using the private key can only be decrypted using the public key, and vice versa- ensuring the security of your information. Secure Sites: What does that mean? Before completing any transaction on a website, you should make sure it is a Secure Site. Being on a Secure Site means, you are connected under the cloak of SSL security. You can tell if you are on a Secure Site if you see a padlock or key somewhere along the bottom of your browser's window. If the lock is closed or if the key is unbroken, you are dealing with a Secure Site. Verified by Visa Security Service Committed to providing the most advanced online security features, we support the Verified by Visa security service. Click on the Verified by Visa Symbol to learn more. Cookies: What are they and how do they affect my privacy? Simply put, a "cookie" is a small file that serves as an identifier stored on your machine. Although they are not required, we use cookies to make web shopping easier for you. For instance, when you are ready to purchase an item, you only need to sign-in as opposed to entering all of your account information again. A cookie can also save your password so you do not need to enter it each time you visit our site from your PC.

IMPNX contracts with third party service partners to provide us with data collection, storage, and reporting services. Under no circumstances are these partners permitted to use your information in any manner, other than to help us make our site more useful and efficient for our visitors. Service partners are required to sign confidentiality agreements and will abide by Impnx's privacy policies. What if I still do not feel my online transaction is secure? We will be happy to assist you with your purchase over the phone at 305-436-1898. Our site does contain links to other sites. IMPNX is not responsible for the privacy practices or the content of such websites. If you have any additional questions about our privacy practices, please contact privacy@impnx.net

Kid’s Privacy Policy

Children's online privacy is very important to us. IMPNX is committed to providing a secure environment, while allowing children 13 and under to explore our site and have an enjoyable online experience. We understand the importance of safeguarding their personal information and attempt to collect only what is necessary for their privacy and security. The following Frequently Asked Questions will help parents and children understand how we collect, use and share information about you and your children on Impnx.net Personally Identifiable Information: What is that? According to the Children's Online Privacy and Protection Act, personally identifiable information includes any of the following: · Full name · Physical address · E-mail address · Social security number · Telephone number · A screen name revealing an e-mail address · A persistent identifier such as a cookie, combined with personal information · Any information tied to personal information such as age, gender, hobbies, etc. At various points of entrance and/or purchase on Impnx.net, we may ask for a name, physical address, e-mail address, screen name, password, telephone number and/or birth date. At no point do we request a social security number or gender. What types of information does Impnx.net collect from children under 13? General use of site: Children can surf Impnx.net and view content without any personally identifiable information being collected. If any user, regardless of age, visits Impnx.net he/she has the option to register on our site to receive product information and specials via e-mail or be entered into periodic contests. E-mail registration is not required for general use of the site. If a user chooses to register with Impnx.net, we collect limited information such as name, e-mail address and password. We assume any user registering on our site is upfront and honest regarding their personal information. If a user is identified as being under the age of 13, we will request a parent's e-mail address to verify consent of the child's use of the site. Impnx.net will send a request for permission to the parent's e-mail address. If a parent does not give express permission for his child to use our site within 72 hours, the child's information will be dropped from our database. Online contests require a name, physical address, telephone number (used as an alternate method to notify winner) e-mail address and parent's or guardian's e-mail address. Notification of prizewinner will be sent to the parent or guardian's e-mail address. Purchasing items on Impnx.net: In order to purchase from Impnx.net, a user must establish an account with us. We use account information (name, e-mail address, phone number, mailing address and credit card information) to process your order. This information is stored in a secure database and is only accessible to IMPNX employees with proper clearance. We do not recommend any child under the age of 18 purchase items on our sites without a parent or guardian present. How does Impnx.net use and share the information collected? We respect your privacy and understand the importance of data security. Any personal information Impnx.net collects from children under 13 is kept confidential. IMPNX reserves the right to market to the child who provided the information, assuming parental consent is granted (if under the age of 13). Even though we may collect personally identifiable information for online contests, notification of winners is sent to the parent's e-mail address given at point of contest registration.

Impnx.net may use the information we collect to improve our web site design and content and analyze site usage by age, location, etc. For these purposes, IMPNX contracts with third party service partners. These partners provide us with data collection, storage and reporting services only and are restricted from using your child's information in any way, other than to help us make our site more useful to our visitors. Service partners are required to sign confidentiality agreements and will abide by Impnx's privacy policies. To opt-out of having your child's personal information available to our service partners, please click here. When required by law, we will disclose information we collect to comply with a court order, subpoena or law enforcement agency request. Our site does contain links to other sites. These sites may have varying practices for the collection of personal information. Impnx.net is not responsible for the privacy or content of such web sites. Users should consult the privacy statement of the site they wish to link in order to determine their policies. Does Impnx.net notify parents of the collection of personal information for children under 13? If a child registers on Impnx.net and we determine that said child is under the age of 13, we will send an e-mail notification to their parent or guardian asking express permission for their child to use/receive information from Impnx.net. If we do not receive parental consent within 72 hours, the child's information will be deleted from our database. If a child registers on Impnx.net and we receive parental consent, parents will only be notified again in the event their child has won a contest or if our information collection practices change. Parents may choose to review, edit or delete the information we have collected regarding their child. In order to access your child's account, you must have their e-mail address and password. What are "cookies" and how do they affect online privacy? A cookie is a small information file stored on your machine that serves as an identifier. Cookies alone do not contain any personally identifiable information. Although cookies are not required, we use them to make web shopping easier for you. If you choose, you can disable cookies on your computer by indicating this in your options menu on your PC browser. For more information on secure shopping online, please click here. Questions/Comments regarding children's online safety? If you have any questions or comments regarding Impnx.net privacy policies/practices, please contact us at privacy@impnx.net or phone at 1-305-436-1898. For correspondence via mail: IMPNX Attn. Legal Dept. - COPPA compliance 11628 NW 43rd Terrace Miami, Florida 33178-4231 To find out more about children's online privacy, visit www.ftc.gov/bcp/conline/edcams/kidzprivacy